Preguntas Frecuentes

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

- keeping track of your order's delivery status
- changing or canceling the order
- using your previous purchase history to become eligible for a Loyal Customer's discount

We are open from 10:00am - 5:00pm (GMT London Time). You can call us on +44 19 2328 8216 where one of our reps will be happy to assist you with your question or order.

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

- keeping track of your order's delivery status
- changing or canceling the order
- using your previous purchase history to become eligible for a Loyal Customer's discount

Yes, but please check the laws in your own country, thepureplug.com sells cannabis seeds for souvenir purposes only.
Under Section 6 of the UK Misuse of Drugs Act 1971 it is an offence to cultivate any plant of the genus Cannabis in the UK without a license from the Secretary of State. All seeds are sold as souvenirs only. Due to the fact that some countries legally allow growing of hemp seeds some specifics are documented. This data is normally distributed via the World Wide Web and is available internationally. It is supplied to us by the breeder. Pure Sativa can accept no responsibility if you choose to break the law. Please don't.

The easiet way to mesure your bong for a downtube or diffuser is to put a pencil or a straw down the hole where the dowtube would normaly go, mark the pencil at the top of the joint. Allow about 5mm and that's the size you need.

Our sativa hemp bags are made from 55% Hemp and 45% Organic Cotton.

To sign up for our wholsale discount please fill in the wholesale application, you will find a link at the top left of everypage. Once we have go through our approval process we will email you to let you know if your account has been successfully activated.
Please feel free to call on +44 19 2328 8216 and place an order over the phone if you are in a hurry and can't wait for the aproval process.

Free seeds will not be added to your basket but you will see the offer on the product page, all our seed promotion are while stocks last but should be taken off the site shortly after the promotional seeds have finished. We rarely don't have enough free seeds to fill all orders.

If you have a product you would be intrested in us wholesaling for you please feel free to email us (info@thepureplug.com) the details or give us a quick call on +44 19 2328 8216 to see if we would be a good fit. We only take on products we have UK and EU exclusivity on but and as you can see we offer a wide range of services to go with it. We will promote your product at every event we do including Spannnabis, Amsterdam Cannabis Up and many more.(This shows can change and we move show as the industry move)

Easy, to get in our catalogue we just have to be wholesaling your product's, you will then be automatically added to our catalogue or flyers

We accept payemnt via Credit or Debet card or via Bank Transfer.

We calculate the postage costs by getting the weight of the order and getting the correct shipping price from our courier then adding packaging.

UK orders will be sent out Same day before 4pm and can take 1 - 5 working days to receive. internationl orders will be sent out Same day before 4pm and can take 2 - 14 working days to receive depending on locatin. Most US, Canidian and Europian orders will be received with in two working days.

If the item you receive is not to your satifaction you may return it within 14 days of receiving the order, we only accept item's back in an unopend and unused condition. You can find more information on our Terms and Conditions page.